However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Second, I now have another issue that started in March 2021 where the bike is making a loud clunking sound when spinning. Belt frayed and would not stay aligned and now stretched. Can no longer use treadmill, and Sunny refuses to contact me. Our moderators read all reviews to verify quality and helpfulness. We use intelligent software that helps us maintain the integrity of reviews.
The brand offers stationary bikes, recumbent bikes, ellipticals, treadmills, and some compact stair steppers. Shop Sunny Health & Fitness exercise bikes and rowing machines at BJ’s Wholesale Club, and discover premium offerings from name brands at an incredible price. Bring home high-quality Sunny Health & Fitness exercise bikes and rowing machines for less today.
We’re sorry you are experiencing this issue, and would love to help you solve it. Let the SunnyFit app recommend a program for you based on your preferences- with or without equipment. It’s very heavy, and takes a bit of effort to get out of the box, but assembly is quick and easy and it’s intuitive to use. This bike is pretty no frills Sunny Health Fitness so if you’re someone who needs lots of tech and gadgets, this is not the one for you. You can do it on your own, but it might be handy to have a friend to help lift the main, heaviest bit of the bike. We also found putting the pedals on quite tricky – there is definitely a knack to that, so call for backup if you struggle with this, too.
This Sunny Health & Fitness magnetic elliptical trainer provides a smooth-flowing workout for your upper and lower body. The hand pulse monitoring system built into the stationary bars helps to monitor and maintain your target heart rate. With 8 levels of resistance to choose from, you can design a custom workout aimed to help you meet your fitness goals. The LCD displays time, speed, distance, calories, pulse, and odometer.
Proper care and maintenance for all products is standard, like any other product to ensure proper functionality and a long lasting product. In the end, the company policy of no returns, replacement or refund for a “part replacement” problem, left them suggesting I HIRE a handyman. We’re all too familiar with how expensive the exercise world can be.
But even with the positives, we have concerns about using this unit under your desk. With that being said, we found a large number of complaints that concerned defective machines and poor customer service. Moreover, there are varied reviews when it comes to assembly. Keep track of your workout goals with the Smart Fit Watch. Designed to monitor blood pressure, heart rate, pulse ranges, and oxygen saturation, this nifty gadget performs like a training assistant for those on-the-go moments. Are you looking to improve your health but struggling to stay committed?
From the BBB reviews “this is not what you are used to hearing” is not a true statement. Sunny fitness has many of the similar BBB complaints that sadly I found out after my purchase. Sunny fitness will be hearing from me again when the belt I put on needs replaced again. After a week they advised to diagnose by sending me a YouTube video link to take off guard and do various things with belt, flywheel, etc… to try and figure out the specific issue.
Sara Hendricks is a former Health and Fitness editor for Reviewed. She has several years of experience reading and writing about lifestyle and wellness topics, with her previous work appearing in Refinery 29, Insider, and The Daily Beast. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
The customer service personnel went above and beyond to take care of us. I highly recommend your product and your customer Sunny Health Fitness care. I have bought two products from Sunny Health and Fitness. Each was faulty and cost me an obscene amount of time.